DPDP Notice - Synaprax

1. Overview

This notice is provided in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act). Synaprax is committed to protecting your digital personal data and ensuring compliance with applicable data protection laws in India.

2. Data Fiduciary Details

Name: Synaprax
Address: Mumbai, Maharashtra, India
Contact: contact@synaprax.com

3. Purpose of Data Collection

We collect and process your personal data for the following lawful purposes:

To provide consulting and advisory services
To respond to your inquiries and service requests
To communicate about our services and offerings
To improve our website and services
To comply with legal and regulatory requirements

4. Categories of Personal Data Processed

Identification data: Name, email address, phone number
Business information: Company name, turnover range, location
Communication data: Messages, inquiries, and correspondence
Technical data: IP address, browser type, device information

5. Legal Basis for Processing

We process your personal data based on:

Your consent
Performance of a contract or service
Compliance with legal obligations
Legitimate business interests

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After the retention period, we will securely delete or anonymize your data.

7. Your Rights as a Data Principal

Under the DPDP Act, you have the following rights:

Right to Access: Request confirmation and access to your personal data
Right to Correction: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Data Portability: Request transfer of your data
Right to Withdraw Consent: Withdraw consent for data processing at any time
Right to Grievance Redressal: Lodge complaints regarding data processing

8. Data Security Measures

We implement reasonable security safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Employee training on data protection

9. Data Sharing and Transfers

We do not sell your personal data. We may share your data with:

Service providers who assist in our operations (under data processing agreements)
Legal authorities when required by law
Third parties with your explicit consent

10. Grievance Redressal

If you have any concerns or complaints regarding the processing of your personal data, please contact us at:

Email: contact@synaprax.com
Response Time: We will respond to your grievance within 30 days

11. Updates to This Notice

We may update this notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated notice on our website.

12. Contact Information

For any questions about this DPDP Notice or to exercise your rights, please contact:

Synaprax
Mumbai, Maharashtra, India
Email: contact@synaprax.com

Digital Personal Data Protection Notice